This week's strategy podcast seminar, "One-Firm Firm" (downloadable at no cost), is based on an article I wrote Managing the Professional Service Firm.
Back then, I asked the question, "What do Goldman Sachs, McKinsey, (Accenture), Latham & Watkins and Hewitt Associates and other prominent professional businesses have in common?" (I referred to Accenture by the name of its predecessor firm.)
Besides being among the most profitable firms (if not the most profitable) in their respective professions?
And besides being considered by their peers among the best managed firms in their respective professions?
The answer I gave back then:
A commitment to a model of professional business management which stresses teamwork, collaboration and institutional loyalty, which I term the "one-firm firm" system.
This seminar is one of the very few I have written where I talk about specific firms by name. After all this time, I still feel that I chose the correct firms to discuss.
I am in the process of writing an update for this article, which will appear later this year. But since I think that the lessons still apply (and because these firms are still hugely successful) I decided to make a podcast seminar out of the original article, changing very little.
The seminar includes:
- An analysis of what makes "one-firm firms" great
- How the best firms generate loyalty and a sense of mission
- The "open secrets" of great firms' strategy on hiring, mergers, compensation, and more
The podcast draws from ideas I discuss in these 3 previous conversations on my blog:
- What does it take to be truly great?
- Can the good guys win?
- Goldman's Secret
I also highly recommend "The Lessons of Andersen" by Brian Sommers -- presenting an ex-Andersen perspective on the Enron convictions.
What does your experience say?
Does the evidence really match my conclusion that the loyalty-based, real team-play organisations actually ARE triumphing over the decentralised, profit-centred, internally competitive and entrepreneurial organisations?
And if the "one-firm firms" truly are winning, why isn't their "one-for-all, all-for-one" approach more common?
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